Terms and Conditions of Site Access
This World Wide Web Site (the "Site") is operated by Crown Antiques Limited, a company registered under the Companies Acts in England (No.6926882) and having its registered office at 2 Croham Road, Crowborough, East Sussex, TN6 2RH.
All materials within the Site are the intellectual property of Crown Antiques Limited. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.
Crown Antiques Limited will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.
If you have already submitted Personal Data and would like it removed from our records, please contact us and we will use reasonable efforts to delete your information from our records.
If you provide Crown Antiques Limited with Personal Data it will store this information about you now and in the future for marketing purposes, market research, tracking of sales data, and in order to contact you. Crown Antiques Limited will not give any personal information to any Company or persons without your prior consent.
Once a customer places an order with Crown Antiques Ltd, the customer will recieve an email reciept to acknowledge Crown Antiques Ltd has recieved your order and payment.
Smaller items will be packaged and dispatched within 3-4 days of ordering if not sooner. We use Royal Mail 2nd class where possible but sometimes we will use royal mail where a signature will be needed especially for higher priced items.
For Furniture Products we use realiable couriers who deliver to Mainland UK. Crown Antiques Ltd prefers to arrange delivery within 7-14 days where possible. In order to keep delivery costs as low as possible we either arrange delivery ourselves or use a local trusted courier company. We arrange the quote and once accepted by you, pass the details onto the driver who will then make contact with you to coordinate delivery times directly.
You will need to pay the driver upon delivery. Insurance of all items passes to these delivery companies as soon as these items leave our premises. We will obviously be happy to assist you with any queries/issues you may have regarding delivery.
It is the responsiblity of the customer to make sure the Product/s ordered will fit through the delivery route into the desired room in their property. Each product descrpition includes the height , width and depth so please ensure you check this before ordering. Delivery is 'kerb-side only' and the customer is responsible for arranging appropriate transfer into the property.
Returns & Refund Policy
We realise that making a purchases online is not easy when you haven't seen or examined the goods. We are happy to discuss items in more detail and, if required, will provide more detail on condition along with photographs.
We want you to be happy with your purchase, but if you are unhappy with it we would like you to get in touch with us by email within 7 days of the purchase. We will provide a full refund of the purchase price ( excluding all transport costs) if the item falls short of your expectations , providing the item is returned to us in its original condition, and within seven days of your recepit. The return costs of the item will be paid by the customer.
Description of goods
We endeavour to describe all items as fully as possible, to the best of our knowledge, providing as much history, age and detail as known to us together with a full description of any discernable defects or faults. However, it should be noted that the items that we are selling are antique or vintage items and as such, may in some cases have some age-related wear.
Antiques and Vintage are not always presented in 'perfect' condition. Each piece has its own story to tell and the bumps, scratches and marks picked up over the years add to the patina and history of the piece. We provide a full description, high quality images from several angles and measurements to show each product as accurately as possible. Despite this , some small variations may occur (e.g. colour) . If you require further clarification of a Product please contact us for further information. It is the customer's responsibility to ensure the condition and presentation of their purchase is satisfactory for their purchase is satisfactory for their personal requirements. Our gift section is also a vintage and antique look so are made to look old too so they are not all perfect pieces either.
We recommended that all electrical goods are inspected, tested, certified and installed by a qualified electrician. We also recommend that Vintage and Antique electical goods are protected by 'RCD'. We will not be liable for any loss, unjury or death caused by electrical goods that have not been inspected, tested and certified by a qualified electrician.
Crown Antiques Limited does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.
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Third Party Cookies
We may use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests. If you do not use such platforms then our site will not place these cookies on your device.
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.
This information in this site is intended for customers and prospective customers of Crown Antiques Limited in the United Kingdom and may not be applicable to other jurisdictions. Crown Antiques Limited will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, Crown Antiques Limited reserves the right to change product prices and specifications at any time.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
Crown Antiques Limited reserve the right to change any of the above terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.